Política de reembolso

Refund Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Refunds (if applicable)
We only replace items if they arrive damaged. If you need a damaged item replaced or refunded, send us an email at maitrihealingco@gmail.com and attach a photo of the broken items and we will address the problem.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at maitrihealingco@gmail.com.

Please do not send broken items back to the manufacturer.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.